Frequently Asked Questions

1What Should I Wear to the Spa?
At Skintology Spa, we pride ourselves on being non-pretentious. We recommend wearing loose fitting, comfortable clothes. You will be asked to remove all jewelry, therefore we strongly recommend leaving all jewelry at home or in a locker.
2I’ve Never Had a Massage, Facial or Body Wrap Before!
No worries. Our expert staff will walk you through the treatment, explaining what you’ll be experiencing every step of the way from beginning to end.
3Can I Go to the Restroom During A Treatment?
Absolutely. Your therapist will ask you prior to your treatment if you would like to use the restroom. If at any time during the treatment you need to use the restroom again, just ask.
4Should I Eat/Drink Before Coming to the Spa?
We suggest eating a light meal prior to a massage or coming on an empty stomach. It is best to avoid drinking alcohol or limiting the amount of alcohol you consume prior to massage. Eating and drinking is perfectly fine prior to skin care appointments.
5Do I Have to Get Completely Undressed for a Massage or Facial?
This is completely up to you. Most people choose to undress completely, and some choose to leave on their underwear. Prior to your massage or facial, your therapist will exit the room for you to get completely comfortable. During a massage treatment, we use a draping technique in which the therapist will use the sheet to cover the entire body except for the body part being worked on. During your facial, you’ll be wearing a wrap under the sheet that allows your neck, arms and décolleté to be exposed for treatments. We do ask that any guests under the age of 17 wear a bathing suit or under garments while receiving services.
6Will I Be Sore After a Massage?
Since massage therapy is releasing lactic acid from the muscles, it can sometimes leave you sore. This is only temporary though and is due to the lactic acid — which is crystallized in the muscle — being worked out. This is why it is so important to drink plenty of water following a massage. You need to help hydrate the tissue and flush the toxins being released.
7Is It Safe to Get A Massage After a Workout?
Yes, this is a great time to get a massage! The massage will help flush out lactic acid from the muscles and help relax the body.
8Can I Use the Showers Before a Massage?
Yes, however your must arrive early to shower. Please notify the front desk upon booking that you will be using the shower, and they will let you know how early to arrive prior to your appointment — so you can make your appointment time.
9Is It Safe to Get a Massage Right After an Injury?
No. We recommend waiting at least 48 hours after an acute injury due to possible swelling in the area. When you have swollen tissue it can be counterproductive to massage. You should ice any swollen areas and see a doctor if the swelling persists.
10What Will My Skin Look Like Right After a Facial?
Usually you will leave with glowing skin! However, most facials come with extractions, so some redness may occur right after the facial. We do use a high-frequency wand with all facial treatments to lessen redness when and if it occurs.
11Can I Get a Facial the Day of an Event?
We recommend The Special Event Facial to prepare for an event for more beautiful skin. This facial can be performed just prior to an event for that red carpet glow.
12What Should I Bring to a Pedicure?
We recommend bringing a pair of open-toe shoes or sandals that do not touch your toenails.
13I’m Taking Medication for My Skin. Can I Still Get A Treatment?
We will not perform peels, microdermabrasion or hair removal services on pregnant women or on guests who are using Retin A, Accutane, Avage, Tazorac, Differin or any other medications that increase skin exfoliation or compromise the skin. Peels, microdermabrasion or hair removal cannot be performed on people who have recently had laser treatments, plastic surgery or a sunburn.